Shipping & Delivery

At Khalayi, we’re thrilled to share our handcrafted gifts with you — no matter where you are in the world! We offer worldwide shipping and work hard to ensure your special package arrives safely and on time.

🌍 Where We Ship

We proudly ship locally within Kenya and internationally to destinations across the globe — including the USA, UK, Europe, Australia, and more.

If your country isn’t listed at checkout, please contact us and we’ll find the best solution for you.

📦 How Long Will It Take?

Our products are handmade and customized with care. Once your design is approved:

Within Kenya: 3–5 business days
International Orders: 14–28 business days* depending on your location

*Delivery times may vary slightly due to customs processing or courier delays.

💰 Shipping Costs

Shipping rates are calculated at checkout based on your delivery address and order weight. For custom shipping quotes (especially for bulk/corporate orders), please contact us directly.

🧾 Customs & Duties

International orders may be subject to customs duties or taxes imposed by your country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.

📍 Tracking Your Order

Once your item has been shipped, you’ll receive a tracking number so you can follow your order every step of the way.

🛠️ What If There’s a Delay?

We always aim to deliver on time, but if something comes up during production or shipping, we’ll contact you right away. Your trust means everything to us.

Need help? Feel free to contact us:

📞 +254 704 835 751
💌 shop@khalayidesign.com